Offline License Key Activation

If Data Sync cannot access the internet to download the license document you will need to login to your Simego account and generate a license file.

Please note that this license file is a permanent license and cannot be deleted, you can only generate one file per product activation allowance.

If you decide to use Offline License files you will need to download a new copy of the license file each time you renew your license. This will then need to be uploaded into Data Sync to refresh the support and maintenance.

1. Get the Client ID

To generate an offline license file you will need to get the Client ID. This is specific to Data Sync, your machine and license key.

Start by opening the Help menu and selecting Register License to open the license window. Then enter your license key into the license field.


Do not click OK as this will throw the "Invalid License" error.

The Client ID is then generated below the license key field. Copy this to be used in a moment.

Client ID

2. Create the License File

To create the offline license file you need to log into the account that the license is registered to on

If you do not have access to the account of the registered license holder then you can generate an offline license file going to the following link

For this you will need to know the order reference number (this will be on your invoice) and the license key you wish to manage.

No Access Login

You will then be taken to the license history page where you can view any online or offline activations.

Scroll to the bottom of the page to find the Create manual license file section. Now select Data Sync from the drop down and then enter the Client ID you copied earlier into the Client ID field. Click Create Activation to create the offline license file.

License Details

NB: Data Sync and Ouvvi will generate different Client ID's so please ensure you use the correct ID when creating the activation file.

3. Download the License File

Once you have clicked Create it will generate a row in the activations table.

You now need to download the license file to upload into your Ouvvi instance. To do this click on the Download link in the last column.

License File Download

4. Install the License File

Now you need to upload the License File. To do this go back to Data Sync and go to Help > Register License, enter in your license key and click onto the Import License File button.

Install License File

Now find the license file you just downloaded in your directory and click Open to import it. The register license key window will close and your license file has now been imported