Offline License Key Activation

If Ouvvi cannot access the internet to download the license document you will need to login to your Simego account and generate a license file.

Please note that this license file is a permanent license and cannot be deleted, you can only generate one file per product activation allowance.

If you decide to use Offline License files you will need to download a new copy of the license file each time you renew your license. This will then need to be uploaded into your Ouvvi instance to refresh the support and maintenance.

Get the Client ID

To generate an offline license file you will need to get the Client ID that is specific to your Ouvvi instance and license key. The Client ID is generated using the machine name, instance name and the license key, so this will be different for each instance. You will need separate (different) offline licenses for each instance.

You can get the Client ID by browsing to your Ouvvi site and going to Settings > Register License or clicking onto the Activated link in the yellow banner. Enter your license key into the license box and click Upload.

The Client ID is then generated below the license key field. Copy this value to be used in a moment.

Client ID

Create the License File

To create the offline license file you need to log into the account that the license is registered to on

If you do not have access to the account of the registered license holder then you can generate an offline license file going to the following link

For this you will need to know the order reference number (this will be on your invoice) and the license key you wish to manage.

No Access Login

You will then be taken to the license history page where you can view any online or offline activations.

Scroll to the bottom of the page to find the Create manual license file section. Now select Ouvvi from the drop down and then enter the Client ID you copied earlier into the Client ID field. Click Create Activation to create the offline license file.

License Details

NB: Data Sync and Ouvvi will generate different Client ID's so please ensure you use the correct ID when creating the activation file.

Download the License File

Once you have clicked Create it will generate a row in the activations table.

You now need to download the license file to upload into your Ouvvi instance. To do this click on the Download link in the last column.

License File Download

Upload the License File

To upload the license file, go back to Ouvvi and navigate to Settings > Register License or click onto the Activated link in the yellow banner.

Enter your license key into the field and then click onto the Upload button.

You need to enter your license key into the box before clicking upload

Upload License

Now click onto Choose File to locate and load the license file you have just downloaded. Once you have added the file click Activate to load it into the database.

Import License

The Register License page will now show a green tick and the expiry date of your license to the right of the page.

License Imported